QNBpay Payment Services Inc. Privacy and Cookie Policy

This Privacy Policy (“Policy”) outlines the privacy and security principles and measures applied by QNBpay Payment Services Inc. (“QNBpay”) regarding the information you may provide during preliminary applications, member logins, or information requests conducted through the website http://www.qnbpay.com.tr.

At QNBpay, safeguarding the information you share with us is a top priority. In this regard, all our employees are informed about our privacy and security policies, and we apply privacy measures across QNBpay without exception to ensure the safety of your data.

Personal data submitted during preliminary application, contact, and/or member login processes via our website is collected and used for purposes such as: Ensuring seamless, fast, and accurate service delivery, Informing you about updates and developments, Providing personalized offers and services, Conducting marketing and promotional activities, Creating and managing your user account, Allowing access to site features, and Communicating with you within this scope. Unless otherwise requested, this information is stored for the duration of your QNBpay membership.

Additionally, your IP address is collected and stored during your visit to our website to fulfill our legal obligations under Law No. 5651 on Regulation of Publications on the Internet and Suppression of Crimes Committed by Means of Such Publication.

QNBpay reserves the right to amend the provisions of this Policy at any time. The updated Policy takes effect upon its publication on http://www.qnbpay.com.tr.

We use two types of cookies on our website:

  • Session Cookies: Created while users browse the website and remain active during the session. They are automatically deleted when the page is closed.
  • Persistent Cookies: Also created during visits but remain until their set expiration time. These cookies typically allow us to remember visitors and tailor future visits for a personalized experience.

Main purposes of cookie usage include:

  • Saving user preferences to personalize future visits,
  • Enhancing website performance,
  • Gathering statistical data to support more effective marketing activities.

In addition to cookies set by QNBpay, cookies from third-party services like Google and Facebook may be used to improve user experience and deliver targeted advertising.

None of our cookies store sensitive personal information.

If you do not wish to allow cookies to be stored on your device, you can modify your cookie preferences in your browser’s settings.